Return Policy

[INTERNAL DRAFT — owner/legal review; remove this line before launch.]

Return Policy

Plain and honest, like our labels.

What can be returned or replaced

If your order arrives damaged, leaking, defective, or wrong (not what you ordered), we make it right — a free replacement or a full refund, your choice. Tell us within 48 hours of delivery at help@stayuncluttered.com or WhatsApp +91 87961 03799 with your order number and clear photos; an unboxing video speeds things up. Where a pickup is needed, we arrange it — you never pay for our mistake.

What can't be returned

Skincare is a personal-care/hygiene product, so we can't accept returns of opened or used products — this protects every customer. If a product caused a genuine adverse reaction, contact us anyway; we handle those case by case and would rather know.

How the money comes back

Refund methods and timelines are in our Refund & Cancellation Policy. Unresolved issues can be escalated via our Grievance Redressal process.