Grievance Redressal

[INTERNAL: owner to appoint and name the grievance officer before launch — required under the Consumer Protection (E-Commerce) Rules, 2020 and expected by payment gateways.]

Grievance Redressal

If something went wrong and normal support hasn't fixed it, this is the formal route.

Step 1 — Support

Email help@stayuncluttered.com or WhatsApp +91 87961 03799 with your order number. Most issues end here.

Step 2 — Grievance Officer

Grievance Officer: [name — to be appointed]
Uncluttered Science Private Limited
First Floor, F-406, Lado Sarai, Gadaipur, New Delhi 110030
Email: help@stayuncluttered.com (subject line: “Grievance — order #…”)

We acknowledge grievances within 48 hours and aim to resolve them within one month of receipt, in line with the Consumer Protection (E-Commerce) Rules, 2020.

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