FAQ

It's designed to minimise white cast on medium-to-deeper tones — the 30% lightweight-emollient base spreads the zinc thin and even. Give it a minute to warm into skin. If you have a very deep tone, patch-test on your jawline first; we'd rather you check than guess.

Some are, texturally. But coated zinc oxide is broad-spectrum on its own, among the best-understood filters in the world, and well tolerated by sensitive skin. One filter also keeps the formula short and fully explainable — which is the whole brand.

A small minority of people feel a brief warmth or flush from 4% niacinamide the first few uses. It's harmless and usually settles within minutes, and stops recurring as skin adjusts. If irritation persists or you see a rash, stop using it and talk to a dermatologist.

Yes — it's approved globally up to 1% and has one of the strongest safety records among preservatives. We use 0.8–0.85%. Any water-based product needs a preservative; "preservative-free" water-based skincare is a claim to be suspicious of, not reassured by.

Yes. The percentages we publish are the batch formula we manufacture to, and they sum to 100%. They match the on-pack label exactly. If you ever find a discrepancy, write to us — help@stayuncluttered.com — and we'll answer with the formula sheet.

The sunscreen is a fluid emulsion, so it's declared by volume (mL). The moisturisers are creams/gels, declared by net weight (g). That's the measurement-law-correct way to label each format, not an inconsistency.

Dispatch timelines, serviceable areas, and charges are in our Shipping Policy.

Full details, including what qualifies for replacement or refund and how to raise an issue, are in our Returns & Refund Policy.

Email help@stayuncluttered.com or WhatsApp +91 87961 03799. See the Contact page for the registered address.